Security depends on clear boundaries and current configuration.
UseGlic is built for teams that need strict isolation, auditability and governance for AI agent workloads. This page describes product controls and data-path considerations. It is not a certification, audit report, or customer-specific security commitment. Available safeguards depend on the feature and workspace configuration.
Last updated: October 28, 2026
1. Workspace access and review
Workspace roles determine who can request, inspect, manage and change settings. AI teammate access, approvals and available activity records depend on role permissions, configured connections and the feature in use. Review the access and approval boundaries for each workflow before enabling it.
2. Network access
Agent network access is customer-configurable. General agents can reach destinations unless a super admin blocks them. Some connected tools also need service domains managed by the Command Centre. Review the current rules during setup; this is not a default-deny allowlist.
3. Data paths and model services
UseGlic operates its workspace in the EU region by default. You can set your organisation's data region — Europe, United States or Asia Pacific — in workspace settings, and Enterprise or white-label deployments can pin a specific region for data-residency needs. Where model inference and connected services process data depends on the regions and settings selected for your workspace, and some model routing can cross regions. We review the data path for each workflow before go-live. Ask about the data path before connecting sensitive information.
Prompts and outputs are processed by the model services configured for the workspace and environment. Provider handling and terms depend on that configuration. Data a user explicitly sends to a connected third-party service is governed by that service's terms and privacy practices.
4. Knowledge
Your knowledge base is stored in a dedicated database for your organisation. Knowledge for employees and AI teammates is in development; availability and source coverage should be confirmed for a specific workspace.
5. Audit records
Audit logs are retained in access-controlled storage and record the user, agent, event type and action details for each recorded action, including approval decisions and policy decisions.
6. Certifications
UseGlic does not currently hold a SOC 2 or ISO 27001 certification. This page is not an audit report or certification statement.
7. Security inquiries and reporting
For security questions or to report a suspected vulnerability, email security@useglic.com. Include the affected service, steps to reproduce and a way to follow up. Do not include customer data or access systems beyond what is needed to describe the issue.